1. Introduction
Welcome to SeamlessFlow.ai. These Terms of Service govern your access to and use of our
AI-driven business automation services, Digital Twin Platform, and related products.
2. Services Description
2.1 Core Services
- AI-driven business automation
- Digital Twin Platform implementation
- Process optimization services
- Data warehouse solutions
- Integration services
- Analytics and reporting
2.2 Platform Options
- Foundation Package
- Growth Package
- Enterprise Package
- Custom solutions
- Add-on services
- Specialized implementations
3. AI-Specific Terms
3.1 AI Service Usage
- Model limitations
- Training requirements
- Performance expectations
- Usage restrictions
- Data requirements
- Update policies
3.2 Digital Twin Platform
- Platform access
- Configuration requirements
- Usage limitations
- Performance metrics
- Maintenance requirements
- Support services
3.3 Data Warehouse
- Storage limitations
- Processing capabilities
- Access restrictions
- Security requirements
- Compliance obligations
- Performance standards
4. User Obligations
4.1 Account Requirements
- Account security
- Access management
- Usage compliance
- Data accuracy
- Configuration responsibility
- Update maintenance
4.2 Acceptable Use
- Permitted activities
- Prohibited actions
- Data requirements
- Security obligations
- Compliance requirements
- Usage limitations
5. Service Level Agreements
5.1 Performance Standards
- Uptime guarantees
- Response times
- Resolution targets
- Maintenance windows
- Update schedules
- Support availability
5.2 Support Services
- Technical support
- Implementation assistance
- Training services
- Maintenance support
- Emergency response
- Consultation services
6. Intellectual Property
6.1 Ownership Rights
- Platform ownership
- Model rights
- Data ownership
- Generated content
- Customizations
- Improvements
6.2 License Grants
- Usage rights
- Access permissions
- Modification rights
- Distribution limitations
- Restriction scope
- Term duration
7. Liability and Indemnification
7.1 Limitation of Liability
- Service limitations
- Performance disclaimers
- AI output limitations
- Data accuracy
- Processing results
- Integration performance
7.2 Indemnification
- User obligations
- Coverage scope
- Procedure requirements
- Cooperation obligations
- Settlement rights
- Defense provisions
8. Term and Termination
8.1 Service Period
- Initial term
- Renewal options
- Termination rights
- Notice requirements
- Transition period
- Data handling
8.2 Post-Termination
- Data export
- Service discontinuation
- Account closure
- Final payments
- Record retention
- Continuing obligations
9. Changes to Terms
- Modification rights
- Notice requirements
- Acceptance methods
- Implementation timeline
- User rights
- Continuation terms